FAQs

PAYMENTS
We accept all major credit cards, Amazon Pay and Paypal. For credit cards, your billing address must match the address on file with your bank. You are charged when you place your order. 

SHIPPING
Once you have placed your order, it will take 1-2 business days to process before it ships out. Orders are not shipped on weekends or holidays. 

RETURN POLICY

  • We accept exchanges only, no refunds.
  • Buyer is responsible for the return shipping and all shipping charges.

PRIVACY & SECURITY
We will never share your personal information. Our checkout is secured using the latest SSL. Any information provided will only be used to fulfill your order. 

DO YOU SHIP OVERSEAS?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

When a package ships internationally, it may be subject to import taxes, customs duties, and/or fees imposed (e.g. handling fees) by the destination country. These charges are typically due once the package arrives in the destination country.

The buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.

Sellers can’t predict which of these fees, if any, will be applied, and therefore we cannot calculate or collect these fees or taxes. 

HOW LONG WILL IT TAKE TO GET MY ORDER?
Orders processed in the U.S.A. will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

WHICH SHIPPING CARRIERS DO YOU USE?
We use USPS. 

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One use per customer. Promo code: WINTER

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